Unifying Brands with The World
We Are
UnIFIED
For decades, our team has created true unity for leading North American brands both internally and externally by partnering with them to deploy proven Business Operations and Infrastructural improvements and provide an enhanced Customer Experience to their end users.
- We do it all, because we've done it all -
Hover to discover
3 cups
Blueberries
3 cups
Flour
New
Acquisition
Lead
Generation
1½ cups
Butter
Up Sell
Cross Sales
Payment
Collections
Tech
Support
Customer
Care
Brand
Marketing
Win Back
Activations
CX
Retention
Referral
Generation
INDUSTRY LEADERS
in
CUSTOMER INTERACTION SOLUTIONS
VOICE
SOCIAL MEDIA
CHAT
FACE TO FACE
From inception to collections, we have it all covered.
Services
We unify brands with their customers by providing a comprehensive suite of Contact Centre and Outside Sales Services covering every aspects of the Customer Journey.
Our Advisory Services division combined with our Back Office team not only help improve your Business Operations and Infrastructure, but also provides the ongoing support needed to grow and sustain your Business
what we do best
Advisory Services
Whether you need insight into a business challenge, help developing projects you may not even know exist or assistance implementing operational or technology improvement processes, our seasoned Unified team of experts can help.
Contact Centre
Customers want to be heard, when they want and how they want. We combine all forms of communications to match your customer's preferred contact channel maximizing the contact opportunity with your customers - Unified blend of people and technology.
Outside sales
Our outside sales team closes the deal. Regardless if it's an "In-Home Consultation" or you need approval from a C-Level executive on a business service, our outsides sales team is equipt and ready to get the paperwork signed - Professional, Persuasive and Solution Driven.
what we value most
PEOPLE FIRST
We take care of our people, so they can take care of your customers. Respect, Loyalty and Teamwork defines us.
GROWTH CULTURE
We invest in the right People, Technology and Processes to continuously develop our partner programs.
PARTNERSHIP
Trust, Transparency and becoming truly Unified with our partners and their customers is what we live by.
EXPERIENCE
15+ years of managing millions of interactions for startups to Fortune 500 companies is what our Team offers.
Our Team members have worked with these amazing brands
